Our services

Ten areas of intervention supporting housing stability.

Interventions are determined with each person according to the difficulties encountered, the required steps and their connection to the person’s housing pathway.

Residential and tenancy intervention

Help with rent, leases, notices, housing conditions and landlord relations when they may threaten housing stability.

Income and benefits intervention

Support the maintenance, restoration or access to income or benefits when their loss, suspension or insufficiency threatens housing stability.

Immigration-related intervention

Support procedures involving status, documents or immigration deadlines when they affect income, employment, access to services or housing.

Budget intervention

Review the financial situation, develop or adjust a budget and address payment difficulties that may weaken housing stability.

Voluntary trust intervention

Voluntarily secure rent payments and authorized essential expenses while protecting the supported person’s funds, choices and autonomy.

Administrative intervention

Support forms, documents, deadlines and the resolution of administrative situations that may weaken housing stability.

Tax intervention

Support routine tax procedures, returns, notices, the restoration of credits or benefits, and remedies that influence housing stability.

Employment and training intervention

Help with résumés, job searches, applications, interviews and training procedures when they can strengthen economic security and housing stability.

Digital, fraud and cybersecurity intervention

Support digital procedures, fraud response and the protection of accounts, tools or situations that may affect housing stability.

Supported referrals

Mobilize appropriate resources, support the required steps and verify that service delivery has actually begun.